Blessings! For Seniors Companion Care strives to obtain superior client satisfaction. To know how well we are doing, Blessings! uses Home Care Pulse, a national survey company that conducts telephone interviews with our clients on a monthly bases. Below are the June comments. In bold is the category and the italics are the clients comments.
Confidence level in agency management – I trust them.
Effective communication from agency – They call and if I have any issues, they take care of them.
Agency’s response to problems – We haven’t had any problems.
Receiving the service as promised – They lived up to everything we have talked about. It has been great.
Recommend agency to others – I have recommend them on a regular basis. They are Reliable.
Coordination of caregiver’s schedule – The schedule is what we have requested. They have always maintained it for us.
What do you appreciate most about the services you receive? I appreciate everything. They are reliable and trustworthy. My mom is happy with them.
The training & knowledge of caregivers – They answer any questions and are good at addressing my concerns.
Compassion of caregivers – They show their compassion by the one-on-one care with my Mom.
Appropriate and clean appearance – They are always very professional. They wear their name badge and are ready for work.
Why did you select this agency over others? I selected this agency over others because they are tailored for seniors.
Blessings for Seniors makes it possible for older adults to enjoy the comforts of their own home for as long as possible. We offer a customized care plan that includes services such as; Hourly Senior Home Care, 24-Hour Home Care, Dementia Care, Personal Care and Companion Care. Also ask us about our Veterans’ Home Care program.
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